Anoka Technical College’s Quality Management program is no longer accepting applications.

If you have questions or would like to explore other options please contact Enrollment Services.


Front-line supervisors and managers are critical to organizational effectiveness and are essential personnel in business and industry.

The Quality Management certificate prepares learners to develop foundational and operational knowledge of the continuous process improvement and quality management function.

Program Details

Program Details (pdf)

Font-line supervisors and managers are critical to organizational effectiveness and are essential personnel in business and industry. The Quality Management certificate prepares learners to develop foundational and operational knowledge of the continuous process improvement and quality management function, including total quality management and quality management function, including total quality management, Six Sigma, Lean, Kaizen, 5s, and project management. Both theory and practice are explored in depth. Learners complete essential coursework and a final applied project in partnership with an actual organization’s continuous improvement and quality management strategies and initiatives.

  1. Apply effective diversity strategies in the workplace.
  2. Demonstrate critical and analytical thinking skills.
  3. Practice professional behavior and interpersonal communication skills. 
  4. Develop and implement change strategies
  5. Demonstrate visionary leadership.
  6. Apply ethical marketing, management, and organizational theories.
  7. Apply human resource management practices.
  8. Plan, prepare, and deliver effective oral and written communications.
  9. Demonstrate financial management skills.
  10. Utilize current technology in the workplace
  11. Apply customer-focused strategies.
  12. Apply continuous improvement strategies by exercising creativity and innovation.

The supervisory field covers all areas of the private and public sector. Business and industry consistently seek out qualified employees who can move into the supervisory ranks. Anoka Technical College’s Supervisory Management program prepares individuals to perform successfully as supervisors.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development

Some courses in this program may require a prerequisite and courses are only offered certain semesters. Please see course descriptions for more details.

Fall Semester 7
 SMGT 1624 Quality Tools & Creativity
3
 SMGT 1626 Management of Safety
2
 SMGT 2600 Accounting for Non-Financial managers 2
Spring Semester 9
 SMGT 1628 Documentation/Written Communication Skills
2
 SMGT 2602 Project Management/Problem Solving
3
 SMGT  2604 Leadership Development
2
 SMGT  2640 Quality Management Capstone
2

Students must earn a cumulative 2.0 GPA or higher to be eligible for graduation from this program.

Human Resources
Certificate

Leadership
Certificate

Supervisory Management
AAS degree

Faculty

Enrollment Services
EnrollmentServices@elmasimemlak.net
763-576-7710

Current Students

register for classes

Students must earn a cumulative 2.0 GPA or higher to be eligible for graduation from this program.

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